Frequently Asked Questions
What can I customize?
Add your name/word on the left leg, choose a flag, and upload sponsor or gym logos. We place everything cleanly for the best look.
How long does production and shipping take?
Made to order. Production typically takes a few business days. You’ll receive tracking as soon as it ships. Delivery time depends on your country.
Can I add sponsor logos even if they’re low quality?
Yes. If your logo needs cleanup (edges/background), we’ll optimize it for print when possible.
Do you ship internationally?
Yes. Shipping rates and delivery times vary by country and are shown at checkout.
Do you offer team/gym orders?
Yes. We can do gym/team designs and bulk orders. Contact us and we’ll help you set it up.
Returns and exchanges?
Because items are made to order, we can’t accept returns for personalized products. If something arrives damaged or defective, we’ll replace it.
What is the Kintsugi design?
Kintsugi is inspired by repairing broken pottery with gold. For us it represents resilience—showing the work, not hiding it.
