Return policy
Return & Refund Policy
At SKOOGSY, we take pride in delivering high-quality, customized fight gear made specifically for you. Because our products are custom-made, we are unable to offer refunds unless the item is damaged, defective, or not what you ordered. We strongly encourage customers to carefully review all customization details before placing an order to ensure accuracy.
If There’s an Issue with Your Order
If you receive an item that is damaged, incorrect, or defective, please contact us immediately so we can make it right. Our customer support team is here to help - simply reach out via our Contact Page or email support@skoogsy.com with:
- Your order number
- A description of the issue
- Photos of the item, if applicable
We will review your case and provide the best solution, whether that means a replacement or a refund.
Replacements & Shipping Costs
- If your order qualifies for a replacement due to an error on our end, we will ship a new item at no additional cost.
- Return shipping costs are covered by SKOOGSY only if the item is defective or incorrect.
We appreciate your understanding and attention to detail when customizing your gear. If you have any further questions, don’t hesitate to reach out. Thank you for choosing SKOOGSY!