Shipping

Shipping Process

At SKOOGSY, we understand that receiving your order promptly and in perfect condition is crucial. To ensure this, we have tailored our shipping process to be as efficient and customer-friendly as possible.

Localized Shipping for Speed and Satisfaction

To minimize shipping times and enhance customer satisfaction, we strategically ship orders based on the location they were placed from. For orders within the European Union (EU), we dispatch from our providers located within the EU. Similarly, for orders placed in the United States, we ship from our providers based in the US. This localized approach helps us reduce transit times and get your purchases to you faster.

Order Confirmation and Tracking

Once you place an order with us, you will receive a confirmation email detailing your purchase and acknowledging that we have received your order. This is to ensure you have a record of your purchase and to confirm that we are processing your items.

Each order is custom-made, and it may take a few days for your unique embroidery to be stitched. Please allow 2-5 days for your order to be prepared before it’s shipped. Once your order is dispatched, you’ll receive a notification email with a tracking number, so you can follow your package's journey from our facility to your doorstep, ensuring peace of mind as you await its arrival.

Shipping Times

Most orders are shipped within 2-3 days after the order is placed. The exact transit time can vary depending on your location, but we strive to get your order to you as quickly as possible. If there are any delays or issues, we will communicate with you to keep you updated every step of the way.

Customer Satisfaction

We prioritize your satisfaction at every stage of the shipping process. Our goal is for you to receive your SKOOGSY products promptly and in excellent condition, ready for you to wear and inspire. Should you have any questions or concerns about your order’s shipping and delivery, our customer service team is here to help.

Thank you for choosing SKOOGSY. We look forward to delivering your order and hope you enjoy your products as much as we enjoyed creating them for you.